Terms and Conditions



Terms and Conditions
Atelier Nadaï
http://www.atelier-nadai.com


Article 1 :

The website www.atelier-nadai.com is run by the company ATELIER NADAÏ which is headquartered at 2 rue du Foirail, 32190 VIC FESENSAC, FRANCE, registered with the RCS of Auch under the number 495 090 169 00022.  Its electronic address is kyoko.nadai@wanadoo.fr and its telephone number is 05 62 59 66 45.

Article 2 : Object

The present terms conditions are an agreement between for one part Atelier Nadaï (hereinafter referred to as Seller) and users who wish to make a purchase on the website available at http://www.atelier-nadai.com, hereinafter referred to as Customer.  These general conditions of sale of the company Atelier Nadaï define the rights and obligations of the parties in connection with the sale of products by www.atelier-nadai.com to the customers of the site presently.


The Terms represent all obligations of the parties.  The parties agree that their relations will be governed by this contract. Atelier Nadaï reserves the right to adapt or modify at any time the present conditions.  If modified, it will be applied to each order conditions prevailing at the date of the order.
If a condition is found to be lacking, it would be deemed to be governed by the procedures in force in the area of distance selling, in accordance with French law alone will be applicable.

The Customer must be:
Either a physical person of at least 18 years of age and have full legal capacity
Either a physical person less than 18 years of age and be emancipated

Article 3 : 
Validation of orders and electronic signature:  Law of 13/03/2000 on electronic signature.

All orders taken of a product appearing within the on-line shop of the website www.atelier-nadai.com implies  the consultation and prior acceptance of these terms and conditions of sale.  The click of validation of the purchase implies full acceptance of the terms.  This click has value of digital signature (electronic signature).

Article 4 :  Price

The product's price is displayed in euros.  The VAT is included in the price displayed with the rate applicable in France, for the products concerned. 
Shipping costs apply - the shipping costs will be shown before the final confirmation of the order. 
The Seller reserves the right to modify the prices at any moment without any prior notice.  The prices of the products will be based on rates in effect at the time the Customer enters the order.  The ownership of the products remain within the Seller until full payment of the price by the Customer.  The price is payable in full in one payment.

Article 5 :  Products and availability

Product offerings and prices are valid as long as they are visible on the website, and until the stock has run out. 

The client can order on internet through the website www.atelier-nadai.com or by telephone from Monday to Friday between 9am to 12pm and 2pm to 5pm at the following number: 05 62 59 66 45.  The Seller reserves the right to cancel or to refuse any orders from a client with whom there was a dispute over payment of a previous order or who may present any form of risk.  Any order implies acceptane of prices and descriptions of products available for sale.  The Seller agrees to fulfill orders received on internet within the limits of available stocks of products.

The Seller does not guarantee in any way the availability of the products for sale during a precise period, and commits to notify by email or telephone all customers who have placed an order of any unavailable product.

In no way can the Customer engage the responsibility of the Seller assuming he/she would validate the order of an unavailable product.

In case of debit of the amount of the order regarding an unavailable product, the Seller commits to, within 30 days, according to the Customer's choice, either reimburse the Customer, or issue a credit of the amount of the order.  In case of unavailable product of one of the products of an order composed of several products, the Seller would send the rest of the order.

Article 6 :  Payment and security

Payment of the items purchased from the website will be done in the following manner:

  • by bank checks payable on French banks, the check will be for ATELIER NADAÏ, accompanied by the email confirming the order.  This check will be sent by snail mail at the headquarters of the Seller at Atelier Nadaï, 2 rue du Foirail, 32190 Vic Fezensac, France.
  • by bank card on-line : all transactions undertaken on-line can be paid by the secure serveur of Paypal. The payment is done directly with Paypal, the Seller has no access to the Customers bank details and will therefore not keep them on their servers.  This is the reason why the Customers card details are requested during each new purchase.

Article 7Fight against fraud:

Failure of the Customer to respect these obligation under the Terms of Sale, including fraud or attempted fraud, and any incident of payment could result in the suspension of access to www.atelier-nadai.com withhout prejudice to any damages that could be sought by the Seller.  The Seller reserves the right to refuse any order from a Customer with whom there is a dispute.  The Seller reserves the right to control the validity of the payment before shipment of the order, using any means he/she judges necessary (identity card, proof of address, etc.).

In case of fraud or suspicion of fraud, the Seller reserves the right to permanently suspend any such Customer without prior notice or compensation.

Article 8 :  Shipping, delivery and warranty

The Seller currently ships to Metropolitan France and countries inside the European Union.  Our products are shipped using Mondial Relay, for items that do not exceed 30kg, and unless customer specifies otherwise and accepts the shipping costs of specified service.  The Customer must fill in carefully all the fields of the delivery form, including his/her delivery address and include a landline or mobile phone number.  Once the Customer receives the order confirmation by email, he/she will confirm the Point Relais (Parcel Shop) of his or her choice. Neither the Seller nor the courier or delivery man can be held liable for failure of delivery due to inaccuracy or error in the delivery address.  The shipping times indicated in the confirmation of the order are calculated in working days.  The Seller cannot be held responsible for any delays or damage to the package caused by the courier.  The Customer.  The buyer must verify the content of the package to ascertain that the items included are in compliance with his/her order. Any irregularity must be notified by email to kyoko.nadai@wanadoo.fr and by registered mail within 48 hours maximum after reception of package, both to the Seller and the courier company.


- Giclee :  Estimated delivery time:  7 to 14 working days (30 days maximum). 
These are digital fine art prints on canvas, and Customer can count between 7 to 14 working days (production time included) once Seller receives full payment.

- BrushesEstimated delivery time:  30 days maximum for brush sets. 
These sets are order-made, the brushes are handmade and their production begins when order is placed (once payment is received). 

- BooksEstimated delivery time :  7 to 14 working days
Availability can depend on publishing company's response.

- Milk Paint:  Estimated delivery time: 5 jours
Once availability of product is confirmed, estimated delivery time using Mondial Relay is between 5 to 6 days.
*Disclaimer: Color swatches shown in photos may vary by monitor and may not match actual color.

Article 10 : Force Majeur

Pursuant to Article 1148 of the Civil Code, the Seller will not be liable or deemed to have committed a mistake in the processing of your application if any delay or failure results from a case of force majeure.  These are considered fortuitous events or force majeure exempting all responsibility of all happenings or irresistible and unforeseeable circumstances beyond the control of the parties notably in the event of total or partial strike of transportation and natural disasters.

Article 11 : Acceptance of the buyer

By passing an ordrer on the website of the Seller implies that the Customer accepts the present terms and conditions. 
Passer commande via le bon de commande du site Internet de « Atelier Nadaï » compte pour acceptation pleine et entière des présentes conditions générales de vente. the present terms and conditions are recognized by the Customer, who therefore waives any documents or other such contrary dispositions.

Article 12 : Right of withdrawal

The customer has a 14 days period during which he/she can return the products purchased if they are deemed not suitable. The Customer will return the items at their expense, and must first inform the Seller of such decision by phone or by email to kyoko.nadai@wanadoo.fr  The return can be made using Mondial Relay or other such courier of the Customer's choice, with insurance in the market value of the products.  The shipping of returned items will be at the Customer's charge. Only products in their original packaging and unopened, undamaged and in perfect condition can be returned.  All products that have been opened or used, or whose package were damaged, will not be reimbursed nor exchanged.  Once the Seller receives the returned items, he/she will inspect the returned items and either reimburse the Customer for the price of the product, or replace it with another product.  The Seller has 15 working days to reimburse the Customer.

Article 13: Copyright

All elements of the website « ATELIER NADAÏ », whatsoever (except the photos belonging to Miss Mustard Seed's Milk Paints and Interiors), are protected by copyright, trademarks, or patents.  They are the exclusive property of Atelier Nadaï. The reproduction of all or part of www.atelier-nadai.com is considered a counterfeit in the sense of the Intellectual property code.

Article 14: Disputes

The Terms will be executed and interpreted in accordance with French law. The parties shall seek before any dispute, an amicable agreement.
In case of disagreement or dispute concerning the validity, interpretation or enforcement of these Terms and Conditions, the courts of Auch will have jurisdiction.